Client Confidentiality

Client Confidentiality: Our Commitment to Your Success (and Why It Matters)

At Idiomatic, we pride ourselves on delivering exceptional translation services to a diverse range of clients. While we're excited about the impact we make, you won't find a long list of client logos or detailed case studies on our website. That's because we prioritize client confidentiality above all else.

Why Confidentiality is Non-Negotiable:

• Protecting Sensitive Information: Many of our clients operate in industries where discretion is paramount. Whether it's legal documents, medical records, or confidential business strategies, we understand the importance of safeguarding sensitive information.

• Building Trust: Confidentiality is the foundation of a strong client-translator relationship. When clients entrust us with their confidential materials, we honor that trust by maintaining the utmost discretion.

• Focus on Results: We believe our work speaks for itself. Rather than boasting about our client list, we focus on delivering high-quality translations that help our clients achieve their goals.

• Respecting Client Preferences: Some clients prefer not to publicize their use of translation services. We respect their wishes and never disclose their information without explicit permission.

Our Approach to Client References:

We understand that potential clients may want to hear about our track record and experience. That's why we offer a personalized approach to references:

1. Targeted Inquiries: When you request a reference, we ask about your specific industry and needs.

2. Client Permission: We reach out to relevant clients and ask if they're willing to be contacted as a reference.

3. Direct Connection: We put you in touch with our clients directly, so you can hear firsthand about their experience with Idiomatic.

The Proof is in the Results:

Our commitment to confidentiality has led to successful partnerships with a wide range of clients. For example, a major pharmaceutical company inquired about our client base. We explained our confidentiality policy and offered to provide references upon request. This approach not only reassured them but also landed us a new contract!

Your Success is Our Priority:

At Idiomatic, we understand that your translation needs are unique. We take the time to understand your goals, industry, and specific requirements. By prioritizing confidentiality, we build trust and foster long-lasting relationships with our clients.

Need a reference? Don't hesitate to ask. We're confident we can connect you with a satisfied client in your industry.

• Confidentiality in translation

• Client privacy

• Trustworthy translation services

• Protecting sensitive information

• Translation references